26 engineers on Hacker News describe using SendGrid first-hand: 6 endorse it, 11 regret it, 3 are mixed.
“I just wanted to warn other developers on here about this practice, since an email service can be an important part of a service”
regret · personal · b99andla · 2024-10-08 · source ↗ · wrong label?“I use Sendgrid with an inbound parse webhook ... It's rock-solid and I've been using it for years without any issues at all.”
endorse · production · freds39 · 2023-12-22 · source ↗ · wrong label?“SendGrid is such a mess, feeling more after Twillio bought it but maybe it is irrelevant.”
regret · production · mekster · 2021-11-23 · source ↗ · wrong label?“over a weekend they suspended my production account without cause!”
regret · production · 5 yr · rawoke083600 · 2021-11-21 · source ↗ · wrong label?“Sendgrid was ddosed over some drama with their evangelist and it affected our business.”
regret · production · adrr · 2021-01-11 · source ↗ · wrong label?“We use SendGrid and Mailgun right now... In Sendgrid you can filter, and mass select to remove suppressions easily (which was great).”
endorse · production · shmoogy · 2020-12-16 · source ↗ · wrong label?“So we move to a provider like sendgrid, but then they have a hack. Damnit!”
regret · production · edoceo · 2020-08-29 · source ↗ · wrong label?“We moved to sendgrid around the same time. Our deliverability took a hit... but no real shenanigans, very straight forward, and the one significant outage”
mixed · production · spamizbad · 2019-02-05 · source ↗ · wrong label?“I've been using Sendgrid for about two years to handle lead distribution to client CRMs”
mixed · production · 2 yr · artificial · 2018-12-19 · source ↗ · wrong label?“We got kicked out from Sendgrid faster than we could dispute it, and then they stopped answering our phonecalls.”
regret · production · joering2 · 2018-04-18 · source ↗ · wrong label?“the reason we switched from SMTP to an HTTP API was mostly speed. At least for Sendgrid, their HTTP API is much faster than SMTP.”
endorse · production · Michielvv · 2017-08-05 · source ↗ · wrong label?“Sendgrid continues to have deliverability issues every once in a while and not to mention the blacklisting of their shared IPs”
regret · production · codegeek · 2016-07-22 · source ↗ · wrong label?“we switched from Sendgrid to Mandrill when we ran into some deliverability problems with Sendgrid that we could not identify a cause for”
regret · production · Legion · 2015-06-01 · source ↗ · wrong label?“Sendgrid customer support did things that were unsettling to me.”
regret · production · dangrossman · 2015-06-01 · source ↗ · wrong label?“we switched to sendwithus with sendgrid as our ESP. We've been really happy with the results.”
endorse · production · mmohebbi · 2015-04-28 · source ↗ · wrong label?“as a company that entirely depended on sendgrid to send mails (I had joined recently), we were affected too.”
regret · production · mqzaidi · 2015-03-05 · source ↗ · wrong label?“We switched to sendgrid for our newsletters even though their interface is not as nice. Their pay-per-delivery pricing fit our model much better”
mixed · production · MicahWedemeyer · 2012-07-23 · source ↗ · wrong label?“We use sendgrid and are pretty happy with deliverability rates (we have our own dedicated IP with them).”
endorse · production · SePP · 2011-12-29 · source ↗ · wrong label?“Sendgrid would not reliably send our emails fast enough. ... we bailed on them as they couldn't help.”
regret · production · malyk · 2011-09-27 · source ↗ · wrong label?“My company uses it because we run our web front ends on various cloud providers... Sendgrid gets rid of this entirely, which is a pretty big win.”
endorse · production · smhinsey · 2011-01-18 · source ↗ · wrong label?“We switched from Mailchimp to Sendgrid; not hard to switch back.”
neutral · production · rfc · 2018-11-28 · source ↗ · wrong label?“We moved to Sendgrid because my account in Mailgun got a very bad reputation.”
neutral · production · rajeemcariazo · 2018-01-06 · source ↗ · wrong label?“we use the free tier of most other services (e.g. SendGrid, etc.)”
neutral · personal · hectormalot · 2014-03-22 · source ↗ · wrong label?“we currently use SendGrid and a long trusted existing server for email delivery.”
neutral · production · blantonl · 2012-12-19 · source ↗ · wrong label?