Stripe

66 engineers on Hacker News describe using Stripe first-hand: 17 endorse it, 15 regret it, 8 are mixed.

52%trust
66first-hand users
63in production
endorse 17mixed 8regret 15uses, no opinion

“Don't love stripe and they take a big cut but I hate paypal.”

mixed · production · tempest_ · 2026-07-15 · source ↗ · wrong label?

“We use Stripe as our payment processor for normal card payments... It's kind of insane, tbh.”

regret · production · A_D_E_P_T · 2025-12-12 · source ↗ · wrong label?

“This is a big pain. Stripe did not help with that. Using Paddle completely eliminates that.”

regret · production · nh2 · 2024-12-03 · source ↗ · wrong label?

“Stripe is the best I've used, but it has a ton of issues to this day”

mixed · production · danielheath · 2024-08-08 · source ↗ · wrong label?

“I have also been on calls with Stripe support staff where we tried a card transaction in production for testing purposes”

endorse · production · giobox · 2024-08-07 · source ↗ · wrong label?

“I have been using Stripe for over a month... they closed our account, citing unauthorized payments. They refunded all the funds... resulting in a loss of over $10,000 for us.”

regret · production · forever-stamp · 2023-12-26 · source ↗ · wrong label?

“Been using stripe for 3 months and suddenly they close account and ask for review.”

regret · production · 0.25 yr · bugmyday121 · 2022-12-23 · source ↗ · wrong label?

“Developer docs and easy API integration was, and is still, their "stickyness".”

endorse · production · celestialcheese · 2022-11-03 · source ↗ · wrong label?

“We switched to Authorize.net because the business risk at Stripe was just too high.”

regret · production · Zebfross · 2022-10-22 · source ↗ · wrong label?

“Stripe did something similar to our company so we switched to Parallel Economy.”

regret · production · innocentoldguy · 2022-09-15 · source ↗ · wrong label?

“This is what happens when you make business decisions based purely on price -- or in the case of Stripe, developer convenience.”

regret · production · caeril · 2022-09-15 · source ↗ · wrong label?

“We use Stripe and it has also served us well so far.”

endorse · production · Nerks234 · 2021-12-12 · source ↗ · wrong label?

“We switched to paddle after a week of stripe and realizing we'd have to do taxes ourself. When I asked stripe how we can handle taxes they just told me to use another Saas”

regret · production · polishdude20 · 2021-01-10 · source ↗ · wrong label?

“We recently finished moving our "Recurring Billing" stack from Stripe to Recurly after we found a tonne of problems with the Stripe billing setup.”

regret · production · byteofbits · 2020-11-12 · source ↗ · wrong label?

“Stripe meanwhile bricked my account after misidentifying the category of business we were in”

regret · production · owowow · 2020-09-03 · source ↗ · wrong label?

“I recently had a dispute on Stripe that went a lot smoother. ... After providing evidence it was resolved in our favour within a week.”

endorse · production · hnick · 2020-04-16 · source ↗ · wrong label?

“we switched away from Stripe because your risk management systems kept declining valid cards in certain low-GDP countries”

regret · production · dannyw · 2020-04-16 · source ↗ · wrong label?

“Stripe's Billing product does invoice creation but it lacks features when it comes to international taxes”

mixed · production · mtmail · 2019-11-29 · source ↗ · wrong label?

“Stripe innovates at a huge pace, they provide a much better DX (Developer Experience), and are so much nicer to work with!”

endorse · production · nikolay · 2019-07-05 · source ↗ · wrong label?

“Then we switched to Stripe (new sdk to implement) and PayPal separatelly... Same crap as with Braintree.”

regret · production · bartoszhernas · 2019-03-22 · source ↗ · wrong label?

“Stripe has made breaking changes without an api version update and the number of data issues/edge cases we've run into with automatic reconciliation reports.”

regret · production · twunde · 2018-07-18 · source ↗ · wrong label?

“Longtime Stripe user and did about a year long stint with Adyen. Stripe beats Adyen on ease of integration, ease of using the back office, chargebacks, etc hands down.”

endorse · production · ripberge · 2018-02-02 · source ↗ · wrong label?

“Moving to Stripe resolved this overnight. We'll never go back.”

endorse · production · foxylad · 2017-08-02 · source ↗ · wrong label?

“and haven't looked back, it's truly the best way to process payments right now.”

endorse · production · cleverfoo · 2017-01-08 · source ↗ · wrong label?

“Stripe is noticeably easier to implement on mobile (including Apple Pay). Maybe not an order of magnitude easier but close.”

endorse · production · callmeed · 2016-11-25 · source ↗ · wrong label?

“We tried two other card providers before we found Stripe, and my inner cynic has been silenced. I strongly recommend them.”

endorse · production · foxylad · 2016-06-21 · source ↗ · wrong label?

“One of the reasons I'm fiercely loyal to Stripe even if a competitor may be cheaper... their support is amazing.”

endorse · production · kaypro · 2015-07-24 · source ↗ · wrong label?

“It's absurd that a company of their size has no support ticketing system. There have been occasions when we've had to rely on personal relationships with staff at Stripe”

regret · production · woodhull · 2015-06-18 · source ↗ · wrong label?

“The service you provide is excellent, I adore the way Stripe does things in general, but your tech support absolutely positively blows.”

mixed · production · 1.5 yr · huhtenberg · 2015-06-18 · source ↗ · wrong label?

“customer service has been excellent so far.”

mixed · personal · jdc0589 · 2015-06-18 · source ↗ · wrong label?

“We have a strong affinity to Stripe as a fellow YC company, but struggle with this offering.”

mixed · production · mstachowiak · 2015-03-24 · source ↗ · wrong label?

“We do it but also put the details in Stripe as that is what enables the recurring billing... Works great.”

endorse · production · davismwfl · 2014-12-17 · source ↗ · wrong label?

“[2] https://grouptalent.com/blog/why-we-switched-from-stripe-to-...”

regret · production · jareau · 2014-01-30 · source ↗ · wrong label?

“I've been using Stripe for just over a year now to take payments for a 6-figure-a-year business... Only downside is the pay delay - merchant account deposited most funds in our accounts within 2 days; Stripe takes 7.”

mixed · production · 1 yr · regal · 2014-01-09 · source ↗ · wrong label?

“We've switched to Stripe and Paypal (from Paypal's merchant solution only) and are happy to have pushed about 50% of our processing away from them.”

endorse · production · mattmaroon · 2013-08-19 · source ↗ · wrong label?

“Also shoutouts for Stripe and Trello.”

endorse · production · bmelton · 2012-12-22 · source ↗ · wrong label?

“Stripe for payment acceptance (leagues beyond PayPal in terms of UX and DX)”

endorse · production · geerlingguy · 2012-12-10 · source ↗ · wrong label?

“We've been using Stripe to accept payments... generally we have been very happy with their service.”

mixed · production · 0.75 yr · adunar · 2012-11-30 · source ↗ · wrong label?

“Huge fan of their service, great API design and documentation.”

endorse · production · pxlpshr · 2012-04-18 · source ↗ · wrong label?

“We switched to Stripe from Paypal and Google Checkout a month ago and so far I've been very, very pleased.”

endorse · production · moses1400 · 2011-12-09 · source ↗ · wrong label?

“We run multiple SaaS products on Stripe. Even with clear renewal reminders, invoices and easy cancellations”

neutral · production · evermike · 2025-09-15 · source ↗ · wrong label?

“I looked at my phone and had a new Stripe notification! Cha-ching! My first internet $.”

neutral · personal · TonySyrup · 2024-10-16 · source ↗ · wrong label?

“we use it to get transaction data from PayPal and Stripe.”

neutral · production · human_llm · 2024-10-01 · source ↗ · wrong label?

“We are rolling out subscriptions with Stripe and an internal business unit is will actually be using the service”

neutral · production · hypeatei · 2024-08-07 · source ↗ · wrong label?

“we know what each column coming from Stripe really means. All this metadata flows into our semantic layer.”

neutral · production · mritchie712 · 2024-05-08 · source ↗ · wrong label?

“I plan to move from Stripe to Paddle (MoR) because I don't want to deal with EU taxes anymore”

neutral · production · tabacitu · 2024-04-19 · source ↗ · wrong label?

“or the test-payment for the stripe-payment) but that still test a lot of stuff stacked on top of each-other.”

neutral · production · berkes · 2023-12-19 · source ↗ · wrong label?

“keep Supabase accounts in sync with Stripe user IDs.”

neutral · personal · gorbypark · 2023-11-30 · source ↗ · wrong label?

“we integrated Stripe, Adyen and later a few local providers and we were able to dynamically switch between them”

neutral · production · arnvald · 2022-11-03 · source ↗ · wrong label?

“I try to stretch that test out until after a 60 day window past the first few dozen real sales have gone through”

neutral · production · bigiain · 2022-09-16 · source ↗ · wrong label?

“we lose the money, and get the 15$ Stripe dispute fee”

neutral · production · Gaessaki · 2022-09-05 · source ↗ · wrong label?

“I had integrated Stripe and Paypal (never again) already”

neutral · production · Aulig · 2022-08-30 · source ↗ · wrong label?

“to using pure Stripe and project management with ActiveCollab.”

neutral · production · TheNewsIsHere · 2022-05-02 · source ↗ · wrong label?

“thats why we switched to Stripe, believing they wouldn't shut you down without reason.”

neutral · production · dinkblam · 2021-12-28 · source ↗ · wrong label?

“I guess using stripe and a few basic security settings keeps them away mostly”

neutral · production · herbst · 2021-11-01 · source ↗ · wrong label?

“we run both Stripe (for CC) and PayPal.”

neutral · production · leonardteo · 2020-12-03 · source ↗ · wrong label?

“We've been waiting 90+ days for one of our clients to pay their invoices once we switched from CC to PO + ACH through Stripe.”

neutral · production · bmcahren · 2020-11-14 · source ↗ · wrong label?

“We use their marketplace products to handle payments, fraud and compliance so that we can focus on the product.”

neutral · production · jijosunny · 2019-12-03 · source ↗ · wrong label?

“We'd have email/chat in Intercom/Drift, revenue data in Stripe/Chartmogul, demo and sales calls booked via calendly”

neutral · production · tsergiu · 2018-12-10 · source ↗ · wrong label?

“we just need AWS, payment processing (stripe) and a bank account.”

neutral · production · xstartup · 2018-05-17 · source ↗ · wrong label?

“Currently it's trivial for us to accept bitcoin via our Stripe integration, but we wouldn't be able to do recurring payments”

neutral · production · PandaChi · 2017-12-13 · source ↗ · wrong label?

“a small business we run that uses Stripe and sometimes gets requests from potential customers about PayPal”

neutral · production · Silhouette · 2016-07-11 · source ↗ · wrong label?

“our main consideration were ease of integration, payments transfers from Stripe to our Bank, and User payment dispute resolution.”

neutral · production · akg_67 · 2015-06-09 · source ↗ · wrong label?

“My v1 was orignally built on Stripe and I moved to Balanced quickly after they launched”

neutral · production · tbrooks · 2015-03-13 · source ↗ · wrong label?

“We mainly started with services we use, we'll be adding more rapidly”

neutral · production · triaged · 2013-12-10 · source ↗ · wrong label?

“We guarantee that payments are processed within 7 days (since we are using Stripe for now).”

neutral · production · paysimply · 2012-11-27 · source ↗ · wrong label?