21 engineers on Hacker News describe using Twilio first-hand: 6 endorse it, 2 regret it, 3 are mixed.
“grandstream phones that receive calls on twilio [because it's the only one that will ring up to 10 extensions on a single login]”
endorse · production · amyames · 2024-12-09 · source ↗ · wrong label?“they blocked some (in our case) legitimate messaging traffic. We switched most of our traffic to another provider and are pleased.”
regret · production · 13 yr · djyaz1200 · 2022-01-06 · source ↗ · wrong label?“We had issues where they also were shutting us off and were unresponsive for days at a time.”
regret · production · tonightstoast · 2022-01-06 · source ↗ · wrong label?“We use Twilio and OpenVBX for our phone solution. It works good plus let's us automate a bunch of things”
endorse · production · davismwfl · 2014-11-14 · source ↗ · wrong label?“They've even modified their privacy policy to make it possible for my team at EFF to use Twilio on campaigns we run.”
endorse · production · sinak · 2014-09-19 · source ↗ · wrong label?“imo if you try to push sms faster that they can send it they should either queue the messages (as twilio does)”
endorse · production · pardner · 2011-12-19 · source ↗ · wrong label?“Our favorite products are probably Outright (dead simple), Twilio (enables tons of phone system magic)”
endorse · production · edash · 2011-11-11 · source ↗ · wrong label?“I do like that they don't charge dev rates, but it does cost 3x as much in production. And twilio works great with ruby”
mixed · production · dickeytk · 2011-09-20 · source ↗ · wrong label?“I love Twilio, have used it in production apps, and will continue to use it in production apps.”
mixed · production · ccollins · 2011-06-10 · source ↗ · wrong label?“We use Twilio, and I hadn't heard of Tropo. FWIW we're not totally over the moon with Twilio”
mixed · production · ra · 2010-12-12 · source ↗ · wrong label?“I haven't used them in production, but I've started playing around with their voice API and it's pretty neat.”
endorse · personal · ze_dude · 2010-10-15 · source ↗ · wrong label?“We send many thousands of delivery notifications per day on SMS over Twilio.”
neutral · production · jackconsidine · 2025-11-19 · source ↗ · wrong label?“We are not directly a tmobile customer. We use Twilio.”
neutral · production · grumple · 2023-12-25 · source ↗ · wrong label?“We also iterated heavily on the experience of recording yourself - e.g. tweaking our timeouts, moving from Twilio transcriptions to Whisper”
neutral · personal · eieio · 2023-12-23 · source ↗ · wrong label?“I've been using Twilio for 3 years and this is the first time I've ever had an SMS rejected. I don't get it.”
neutral · production · 3 yr · another_comment · 2021-12-29 · source ↗ · wrong label?“We wrote these library wrappers around third party services because they did not exist in a stable form: twilio wrapper”
neutral · production · jayrulez · 2017-01-31 · source ↗ · wrong label?“Long story short is we switched to Twilio as a result.”
neutral · production · kaypro · 2015-07-24 · source ↗ · wrong label?“some phone/sms cost from Twilio ($5-10)”
neutral · personal · hectormalot · 2014-03-22 · source ↗ · wrong label?“Twilio logs told us that we were taking over 15 seconds to respond to many of their callbacks.”
neutral · production · michaelrkn · 2013-02-13 · source ↗ · wrong label?“Twilio for SMS notifications ($0.01/message is bearable, and means there's room for a small profit)”
neutral · production · geerlingguy · 2012-12-10 · source ↗ · wrong label?“We use twilio(first), then bulksms then clickatell and finally nexmo.”
neutral · production · danielpal · 2012-11-28 · source ↗ · wrong label?